Hotel with a Concierge in Mexico and Central America from ₩270,239

"Amazing staff, the entertainment staff was the best I have ever experienced! They made the whole trip very memorable. Definitely recommend the Riu Cancun"

"Excelente hotel para quedarse si venís a ciudad de Mexico. Las habitaciones y el desayuno del hotel son impecables! Sobre todo quiero destacar la amabilidad y la atención del personal y por sobre todo del sector de la mesa de entrada. Super dispuestos a ayudar y ser claros sobre el servicio para tener una excelente estadía"

"Comfortable beds, great staff, good food (lamb chops were amazing), swim up bar, clean beach, great value for the price for a lower priced hotel. The jungle party via the shuttle bus to the sister property was crazy fun."

"We had no hot water the entire week. The repair guy came twice and said it couldn't be fixed. We asked for another room, but the room they gave us was worse: no hot water, was even older than the one we had and the AC made a constant loud banging noise. We moved back to the old room. The food wasn't very good. The main buffet was closed and moved to the theatre, not ideal for food service. The staff was nice, though not very helpful. The pools were dirty. and some broken/missing tiles. I have been to roughly 10 resorts in Mexico. This was the second-worst. Desperately needs upgrading. "

"Excellent staff Beautiful grounds"

"Great stay. Building is amazing. Rooms are great."

"Amazing hotel, great pool and rooms were clean and comfortable. Location was great as well!"

"Loved it"

"The only thing that disappointed me was an smell that it come from outside or the pipes smell like rattan eggs couldn’t sleep , I switched rooms ad it was the same"