카리브 해의 호텔 검색

“The rooms were clean and the staff was very friendly. They even gave us a surprise in our room for our anniversary. I would definitely stay here again. ”

“The staff were professional and ”

“We had a great stay at Serenade Punta Cana Beach & Spa Resort. The property is very clean and well maintained, and the amenities overall are strong. It never felt overcrowded, which made the experience even more enjoyable and relaxed. The beach is spacious, giving you plenty of room to unwind without feeling packed in. The team truly stood out—everyone was warm, welcoming, and consistently helpful throughout our stay. For families, the waterslides are a big win—fun, easy, and a great way to...

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Very clean and staff was very helpful.”

“Excellent property. Very luxurious.”

“good”

“Lots of restaurants nearby. Great daily activities held by the hotel. And access to Renaissance Island via the direct water taxi was really convenient”

“Great vibe, awesome reggae music, great customer service, clean, friendly, welcoming, and relaxing. ”

“The staff was not welcoming especially the front desk. The staff is unresponsive to phone calls. It took hours to get a blow dryer. During the trip my key band stopped working. The first question I was asked, were you suppose to check out today. When I still had several days left of the trip. I was truly disappointed in the trip. ”

“This place is the best!!!! The whole place was clean, not even a leaf on the walkways! The swim up bar was amazing. The staff is so much fun and keep you entertained. They are so friendly and will do anything to help you. The food was great and had a wide variety of options. The steak house was my favorite, the steak was the size of my head. The rooms were cleaned everyday and you could smell the cleaning products they used when you walked into the room everyday. I have no complaints about this...

“DO NOT STAY HERE!! Please read the reviews on this resort, although it’s a “5 star” it DID NOT live up to its expectations! 3/4 of the staff were dismissive, in helpful and very rude! Cleaning staff stole120$ cash that was locked away! Security and Managment did not help with the situation, said the saw the cleaner go in but has no evidence they stole anything! I got food poising! We were ready to check out on day 5 out of the 9 day stay! The food was mediocre at best, and the drinks were...

“The property was so clean, and the staff was friendly. We loved the food, the bar, bowling, the pool games and the vibes of thr resort. It was total relaxation.”

“Meals were amazing!”

“Honestly this place is the worst place I've been to. You have to wait more than an hour to check-in and once you get to your room, you also have to wait for your luggage to arrive, which took more than an hour. We are sitting there just wasting our time. The staffs are so eager for tips, and their facial expression will change according to the amount of the tip. Do not get a massage or a spa in this hotel. it's not worth it. I couldn't get out of this hotel fast enough. I would never visit...

“Everything from beginning to end was perfect ”

“The activities and programs are great. We were there for 5 night and not once did it feel like we were getting bored. Our daughter had a blast at the kids water park and beach. There was also always something new to do in the evenings with love music, bowling, or shows. The only reasons I gave a 4 star instead of 5 is the following: - when we checked in, the staff lied to us about there being a welcome breakfast the next morning. They found is while we were in the pool and pressured js to...