베니토 후아레스

“Beautiful property not unlike all the other nice resorts. All inclusive is nice. Room service extra slow, cafe buffet closes for one hour right at the start of lunch 11:30 - 12:30, rather inconvenient. Other restaurants seem to be fully packed and no reservations are readily available. Preferred lounge is nice but not really worth the upgrade. Coffee should be available at all times throughout the property but is not, it has hours 7am - ? Food is average at best, not great but large...

“Got food poisoning”

“워터 슬라이드가 있어서 아이들이 놀기 좋다. 호텔과 연결된 해변이 매우 아름답다. 음식은 특별할 것은 없지만 이탈리안과 조식당이 괜찮은 편이다. 객실이 오래된 느낌이 있고 좀 꿉꿉한 냄새가 난다. 직원들이 밝고 친절하다. ”

“The place was clean and good staff but it was raining and second thing was we got room with swim up but couldn’t use it there were some kind of animal like a scroller I not sure their were all over going around f with family together it was so annoying they are nice but this much of them. All over in to garbage can and all over the place for 5 star Resort is unbelievable”

“베리 굿”

“We were upgraded when we arrived and that was worth the experience. We ended up with a large private room and were very grateful. The hotel was SO busy. I don’t think the hotel has the pools/infrastructure for everyone to be in the pool rather than the ocean. There was a lot of sargasm and the water was murky for 5/6 days with one day of clarity and less sargasm. The beach is white sand but covered in sticks and you had to get a lounge chair pretty early in the day. There are very few...

“숙소에서 제공하는 뷔페 음식들이 대체적으로 맛있고, 호텔도 깔끔하고, 직원들도 친절했습니다. 하지만 화장실 물이 잘 내려가지 않고 오션뷰 방을 선택해 요금을 더 지불했는데, 바다 전망이 거의 보이지 않았습니다. 또한 주변에 볼거리가 거의 없었습니다.”

“좋아요”

“I was really impressed by the attentive staff and their great attitude toward customers.”

“7월에 가서 그런가 너무 덥고 습해요. 녹조가 꼈는지 바다에선 하수구 냄새가 강하가 올라와요 그래서 베란다 문을 열면 객실내 하수구 냄새가 진동하게됩니다 거기에 습기가 많아서 에어컨을 키지 않으면 바닥이 축축해서 미끄러울정도에요. 근데 이게 호텔문제가 아니라 자연문제라서.. 그거외에는 식사도 맛있었고 직원들도 굉장히 친절했습니다 특히 Personal Assistant Jin 이분이 매일 스케줄을 알려주시고 레스토랑 예약도 해주시고 문제가 생기면 다 도와주시고 비행기 시간에 마춰서 late checkout 도 미리 해주셔서 정말 아무 걱정없이 놀고올수있었어요 정말 감사합니다!! 바다빼곤 전부 최고인 리조트! 추천해요!”

“Our stay was excellent the staff was so nice and accommodating. Beautiful views, the sunset was breathtaking every night. Only thing I would say is the crowd is more on the older side but it was very relaxing, food was good and the drinks did everything they needed to do!”

“음식위생상태 최악. 바 맥주에서 새끼거미발견. 컵 제대로 씻지않고 서비스함. 레스토랑 음식 맛이 너무 없음”

“Everything was nice except the restaurant the food was poorly made. Not impressed at all. Also did not appreciate feeling pressured to purchase club membership.”

“Most aspects of our stay were excellent\. The food, the restaurant staff, housekeeping, and room service were all wonderful\. We enjoyed our stay so much that we even decided to extend it\. Unfortunately, our final impression of Hyatt Ziva was ruined by one staff member, **Citlalli**, during check\-out\. Before our departure, we visited the front desk three separate times to request a late check\-out until 1:00 PM, and each time we were told it had been approved\. However, on the morning of...