카리브 해의 호텔 검색

“This hotel is all around a VIP experience, highly recommended 👌”

“Despite a 3h+ of power outage the rest was good!”

“Hermosa habitación! Excelente personal hermosas instalaciones”

“Overall everything was good and our butler Alan was amazing and Sarita was very helpful. The issues that we had were 1. the television were in and out as far as server errors and 2. we had an issue with condensation in the living room of our suite. When we first arrived we complained about how cold the rooms were not knowing that the temperature they had the thermostat on helped control the condensation. We turned the thermostat off in our bedroom and had no issues with condensation so we...

“Our experience is unique because we were there within days of a reopening after a hurricane because of that we experienced some disruptions and discomfort that will likely be ironed out once the staff is bonded and trained. The entertainment was off and there was almost NO poolside service besides maybe once per day. The water sports were great but that particular part of beach leaves much to be desired its rocky and shallow, like not even to your waist. If I had small kids though I would be...

“Loved that we had ice & water access on each floor. The cup provided was really helpful. Beach and pools were great. Food & drinks were expensive, as expected. Hotel was a little outdated, but overall, we had a great time. Love that the casino didn't smell of smoke - must have a great air filtration system.”

“The staff was amazing, I had a great experience, Luis Berroa was a great hosted and all the shows were amazing, great food I’ll go back for sure”

“Comfort and helpful in everything”

“Everything was amazing can’t wait to return!”

“I liked the kids waterpark area and enjoyed that they had a restaurant in the same area to eat.”

“Sherri Gaye was great check in was smooth! This is my 3rd time at this resort and I will be back!”

“Very disappointed with our experience. My husband came back from our stay covered in bites that strongly resemble bed bug bites. This created a lot of stress and discomfort after what should have been a relaxing trip. Cleanliness and pest control need immediate attention. I would recommend that future guests carefully inspect their rooms and that management address this issue as soon as possible.”

“Under construction was a minimal distraction. Multiple people I spoke with had to move rooms over leaky a/c units that became a fall hazard or doors that physically would not shut”

“good”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...

“Riu Aquarelle has an amazing team! During my recent visit with my family, we all had a wonderful time. Every hotel staff member we encountered was friendly, welcoming, and a joy to interact with throughout our stay. The entertainment was phenomena!!!! From the Michael Jackson Show to the History of Jamaica Show, the Rock and Roll Show, and the fun poolside activities. There was always something exciting to enjoy, and every member of our family found something they loved. A special thank you to...

“First and foremost the resort was beautiful, but the experience was tainted by the lack of hospitality and friendliness of the staff. Also the food at the buffet was not good at all, besides the jerk chicken and salad that is served @ “the reef”. The drinks also were lack luster. The resort could use a lot of work regarding those things mentioned. Especially the lack of poolside service as well. There were hardly any staff that came over to ask if we needed anything. Also be aware that there is...

“Sadly overrated. Too many glitches with room that could have easily been resolved if someone cared. The property seems to be more interested to cater to incoming cruise ship guests than those paying full price. Dining establishments grossly expensive for subpar food with staff more interested in additional tips on top of the already mandatory included tips, rather than service. Would not return.”