솔리다리다드의 호텔 검색

“어메니티가 떨어져도 필요한것 있냐고 묻기만하고 안가져다 줍니다. 청소도 안해놔서 수건, 비누도 없었는데 없었는데 컨시어지를 몇번을 갔다와도 줄께요~ 하면 끝. 통화도 안되고. 물도 없고. ”

“The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!”

“리노베이션되어서 그런지 객실도 깔끔하고 직원들도 정말 친절해서 좋은 시간 보내고 왔습니다~ 무엇보다 객실키를 가지고 다니지않아도 손목에 찬 팔찌로 출입할수 있어서 좋았습니다~ 레스토랑도 전부 맛있고 고급스러웠습니다 다만 아쉬운점은 튜브와 구명조끼를 직접 준비해야합니다.”

“The rooms were nice but the food was just okay.”

“Muy bonito hotel todo de primera”

“El hotel es super lindo, el personal de recepción muy atento pero las hostess de los restaurantes temáticos son bastante mal encaradas”

“I reallyappreciated all the wonderful wait staff, the staff that cleaned our room and the maintenance crew keeping up with the beautiful grounds. The entertainment was also very nice and enjoyable. It was new to me of having to carry around my cellphone in order to view the menu and order food. Somehow water and cellphone do not mix well.. As a suggestion I have would be: when going to the restaurants ask the waiter what the drink of the day is as this is not covered by the menu on the phone but...

“I took a trip with my child, and the kid-friendly pool was fantastic! We got to try a variety of cuisines, and the food at the individual restaurants was far superior to the buffet. The level of service was more than satisfactory. There was a great gym, but sadly, I didn't get around to using it. Despite it being the off-season, there were quite a few people, so we had to wait a bit—I'm not sure if this is normal or just my perception from lack of comparison. Special thanks to Claudia for kindly...

“객실 외 리조트 시설 (수영장, 스파, 식당 등) 및 직원의 친절이 지금껏 머물렀던 곳 중에서 가장 최고였습니다. 다만 체크인과 체크아웃 과정은 직원 성향 차이인지 편하지 않았네요.”

“My wife and I had an amazing stay here for our anniversary! There were plenty of vegetarian options, which was a big plus for us, and they did a great job managing the seaweed on the beach. They also surprised us with an anniversary cake and a bottle of champagne, which was such a nice touch and made the trip feel even more special. The only small improvement I’d suggest is some maintenance on the gym equipment, as a few machines needed to be fixed. Other than that, we had an excellent...

“Cleane facilities”